a66cool Privacy Policy

1 Introduction

This Privacy Policy explains how a66cool ("we", "us", "our") collects, uses, stores, and protects the personal information of players ("you", "your") who register and use the a66cool gaming platform at a66cool.win ("Platform"). It applies to all information collected through your use of the Platform, including via web browser and mobile app.

By registering an account on a66cool, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal information, please do not use the Platform.

2 Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

• Full name, date of birth, and nationality during account registration
• Contact details including email address and mobile number
• Residential address (Philippines)
• Government-issued identification documents submitted for KYC verification
• Philippine bank account or e-wallet details for deposit and withdrawal processing
• Communications you send to our support team

Information Collected Automatically

• IP address and general location data (country and region level)
• Device type, operating system, and browser information
• Session data including login timestamps, pages visited, and game activity
• Transaction history including deposits, bets placed, game results, and withdrawals
• OTP verification activity and authentication logs

3 How We Use Your Information

Your personal information is used for the following purposes:

4 Sharing Your Information

a66cool does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Third-party companies that support our platform operations, including payment processors, KYC verification services, and IT infrastructure providers. These parties are bound by confidentiality obligations and may only use your data as instructed by a66cool.
• Legal and regulatory requirements: Where we are required to disclose information by applicable law, court order, or regulatory directive.
• Fraud prevention: Where disclosure is necessary to detect, investigate, or prevent fraudulent or illegal activity on the platform.

5 Data Retention

We retain your personal information for as long as your account is active and for a reasonable period after account closure, as required to comply with applicable legal and regulatory obligations, resolve disputes, and enforce our agreements.

When personal information is no longer needed, it is securely deleted or anonymised. If you request account deletion, we will process your request within the timeframes required by applicable law, noting that some information may need to be retained for legal compliance purposes.

6 Security Measures

a66cool uses industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These include:

• SSL (Secure Socket Layer) encryption for all data transmitted between your device and the Platform
• OTP (one-time password) two-factor authentication on account logins
• Secure, access-controlled data storage with limited internal access on a need-to-know basis
• Regular security reviews and monitoring of our systems

7 Your Privacy Rights

As a player on the a66cool platform, you have the following rights in relation to your personal data:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request correction of inaccurate or incomplete personal information in your account.
• Deletion: You may request deletion of your personal information, subject to any overriding legal or regulatory retention requirements.
• Objection: You may object to certain uses of your personal information, including direct marketing.
• Portability: Where technically feasible, you may request a structured export of the personal data you have provided to us.

To exercise any of these rights, contact our support team. We will respond within a reasonable timeframe and may need to verify your identity before processing certain requests.

8 Cookies and Tracking

The a66cool Platform uses cookies and similar technologies to operate the platform correctly, remember your session and preferences, and analyse platform usage for improvement purposes. Cookies used by a66cool include:

• Essential cookies: Required for core platform functions including login session management and security
• Analytics cookies: Used to understand how players use the platform so we can improve it
• Preference cookies: Store your platform settings and language preferences

You can manage cookie settings through your browser. Disabling essential cookies may affect your ability to use certain platform features.

9 Changes to This Policy

a66cool may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When significant changes are made, we will update the effective date shown at the top of this page. We recommend checking this page periodically.

Your continued use of the a66cool Platform after a revised Privacy Policy has been posted constitutes your acceptance of the updated policy.

10 Contact Us

If you have any questions about this Privacy Policy or how a66cool handles your personal information, please reach out to our support team. We are available 24/7.

Email us at: [email protected]

For related platform policies, see our Terms and Conditions and Responsible Gaming pages.